Shipping & Returns

Shipping Policy

At Mae's Haven, we offer 2 shipping options to accommodate the needs of our customers and ensure your sweet delights arrive in perfect condition. We provide standard, and express shipping services.

All orders are sent via Royal Mail 1st Class and are carefully packaged to preserve the freshness and quality of our handmade confections. The order processing time varies depending on the shipping option selected at checkout. Standard delivery order processing time typically takes 2-3 business days, while express delivery processing time takes 1 business day. All orders are carefully packaged to maintain the freshness and quality of our candies. At this time, we do not offer international shipping.

Standard Shipping

Order processing time: 2-3 days

Shipping time: 1 Business days

Price: £4.20

Free delivery for orders over £50

Express Shipping

Order processing time: 1 Business day

Shipping time: 1 Business day

Price: £7.99

Free delivery for orders over £50

Return & Exchange Policy

Due to the perishable nature of our products, we do not accept returns. However, if there’s an issue with your order, please reach out to us within 48 hours and we’ll make it right. Your confidence in our products is essential, and we are committed to making your experience delightful from start to finish.